Shipping Policy

At Vanzeti, we are committed to delivering your order safely and efficiently. We work with reliable shipping partners to help ensure a smooth delivery experience. Please review the shipping information and terms below before placing your order.

Shipping & Tracking

Vanzeti ships orders through trusted carriers. Shipping costs and estimated delivery times may vary depending on the destination and the shipping method selected at checkout.

Once your order has been shipped, tracking information will be provided. Tracking confirmation serves as proof that the order has been dispatched and is in transit.

International Shipping

Vanzeti ships worldwide. International delivery times may vary depending on the destination country, customs procedures, and local delivery services.

Please note that customs delays, inspections, import duties, taxes, or any additional fees charged by local authorities are outside of our control and are the responsibility of the recipient. These situations do not qualify for refunds, returns, or chargebacks.

Missing, Damaged, or Not Received Orders

If your order arrives damaged or an item is missing, please contact us within 14 days of delivery. Supporting documentation may be required, including photos of the item, packaging, and your order details.

Damage to the outer packaging alone does not qualify for a replacement or refund if the product itself is intact.

If tracking shows that an order has been marked as “Delivered,” responsibility transfers to the recipient. In this case, customers are responsible for contacting the shipping carrier and filing a claim. Proof of loss may be required. Claims submitted more than 7 days after delivery may not be eligible for review.

Order Changes & Cancellations

Requests to modify or cancel an order must be submitted within 12 hours of purchase. Once an order has started processing or has been shipped, we are unable to make changes or cancellations.

Shipped orders cannot be canceled.

Processing Time

Orders are typically processed within 1 business day, excluding weekends and public holidays.

Once tracking information has been issued, it serves as confirmation that the order has been shipped.

By placing an order with Vanzeti, you acknowledge and agree to the shipping terms outlined in this policy.

For any questions or assistance, please contact us at:
store.contact.vanzeti@gmail.com